KiiT DU organized the 3rd edition of KoloKwi – A Global Deliberation Initiative on 15th January, 2021.
The theme of the session was “HR Resolution For New Year 2021”
The International speakers Mr. Arindam Mukherjee, Global Head of Human Resources – DKSH (From Thailand), Ms. Sonali Kumar, APAC Head of Talent & Head of HR -Zurich Insurance Company Ltd (From Hong Kong), Mr. Chang LIU, Group Director of COE Total Rewards & Performance & HRSSC & HRIS –Julive (From China) and Mr. Appandairajan Krishnakumar, Head of Talent, Asia Pacific – MasterCard (Singapore), shared their valuable insights & discussed on the theme.
Dr. Sanjay Muthal, CEO – Kontempore, was the moderated of the session
The speakers discussed and deliberated on some of the following points –
Q1) Pandemic made us individual contributors. How are HR leaders going to deal with when employees come back to workplace.
“Redesigning workplace, collaboration and community events can help a lot in achieving the older days.”- Sonali Kumar, APAC head of Talent and HR- Singapore, Zurich insurance Company Ltd (Hongkong)
“Safety material for employees, backup plan for another pandemic and entertaining activities will do the work.”-Chang LIU, Group Director of COE Total rewards &performance &HRSCC &HRIS Julive (china)
“Safety, Reimaging workforce, driving innovation, building multiread companies, knowing about evolving jobs, building resilience withing culture, invest on people managers will bring back people on previous track.”-Appandairajan Krishnakumar, Head of Talent, Asia Pacific Master Card (Singapore)
“Cultural triggers, preparing workforce for uncertainties, mental health, growth mentality, bonding, bridging, linking and collaboration competencies are the torch bearers..”- Arindam Mukherjee, Global Head of HR , DKSH, Thailand
Q2) How to align Gig workforce with cultural pillars.
“By creating same onboarding, training process, learning techniques like LinkedIn learning for gig workforce we can align them with the prevailing cultural pillars. They have to follow the same performance management system also.”- Sonali Kumar, APAC head of Talent and HR- Singapore, Zurich insurance Company Ltd (Hongkong)
“Providing flexibility, tracking activities, Keeping a record on KPI and KRA, designing employees modules, objective for employees, result for companies development, safe environment, same resources.”- Chang LIU, Group Director of COE Total rewards &performance &HRSCC &HRIS Julive (china)
Q3) How to embed employee experience in large MNCs.
“HR has to play a pivotal role in becoming an active listener. Real time insights to easily actionable intervention and by becoming key driver by partnering with various functions.”- Appandairajan Krishnakumar, Head of Talent, Asia Pacific Master Card (Singapore)
Q4) Employee development becoming a part of own choice.
“Companies are implementing 70:20:10 principle where 70% learning happens on the job, 20% happens by mentoring and 10% is classroom teaching. The on job learning is quite famous one as people tend to like to. Cultural observation, regular checking, balancing things as we move forward applying one size doesn’t fit all policy are the trends employees are applying.”- Arindam Mukherjee, Global Head of HR , DKSH, Thailand
“Most of the development happen on the job, building technical platforms, providing people with virtual assignments, role of managers in proving learning experience while working. 4 scale evaluators for managers which include performance, development, engagement, trust are working good for employees. Encouraging teams, networking of curiosity ambassadors are also becoming helpful.”- Sonali Kumar, APAC head of Talent and HR- Singapore, Zurich insurance Company Ltd (Hongkong)
Q5)Whole architecture is going to change because of remote work
“Digital identity, decency, bringing in changes, developing young leadership, financial stability, developing leadership, girls for technology programs, employee engagement will bring in change in the whole architecture.”- Appandairajan Krishnakumar, Head of Talent, Asia Pacific Master Card (Singapore)
Q6) Three HR trends.
“Digitization, Focus on role of managers, flex work.”- Sonali Kumar, APAC head of Talent and HR- Singapore, Zurich insurance Company Ltd (Hongkong)
“Wellbeing of employees, utilization of technology for cost optimization, development and shift in cultural organization.”- Arindam Mukherjee, Global Head of HR , DKSH, Thailand
“Mental health, employees experience, upskilling and reskilling.”- Appandairajan Krishnakumar, Head of Talent, Asia Pacific Master Card (Singapore)
“Self-actualization, flexibility, evolving policies.”- Chang LIU, Group Director of COE Total rewards &performance &HRSCC &HRIS Julive (china)