Here what Experts suggest on Business Continuity Plan
Q1) How to assess Business Continuity Program maturity specially post Covid-19? “Different Industries would have different measures and metrics. The one that cuts across all industries would be time to profitability, utilization of people, communication efficacy, online access, critical staff focus and vendor partner readiness” – Mr. SV Nathan, Partner & Chief Talent Officer, Deloitte India Q2) How to safeguard business, mitigate risk more effectively in the event of an emergency or Force Majeure cases?
“Re-evaluation of Business Impact Analysis, Risk Assessment Measures considering a global pandemic and Re-development of the SOPs of the different Force Majeure cases would provide relief” – Mr. Danty Yerra, Sr. Business Partner, SICAL Logistics Ltd.
Q3) How Organization can operate effectively when key locations are closed?
“A good culture surpasses the boundaries of locations and establishes trust at its core of communication, collaboration and continuation in sustaining action. 3C’s are vital in any environment” – Mr. Srinath Gururajarao, VP & CHRO, Nexval Group
Q4) How to identify gaps or weaknesses in your BC plan specially post Covid-19?
“Building robust framework with regular reviews, WFH policy review, maintaining communication, vendor coordination, cash flow and anticipatory planning would serve” – Mr. Sanjay Muthal, CEO, Kontempore Inc
“Rigorous & regular testing – table top, scenario simulations & physical testing; Regular & independent assessment by professional firms; and finally smart learning” – Mr. Amit Singh, Executive Director, Avendus Capital
Q5) Which type of metrics Organizations should track along with measurable action plan for BCP operation running successfully and unsuccessfully specially post Covid-19?
“The Mc Kinsey model of Resolve, Resilience, Return, Re-imagination and Reform as proposed by Kevin Sneader and Singhal Shubam are actual levers of the action plan to run business post Covid-19” – Mr. Arun Bothra, IPS, Managing Director & CEO, CESU
“Different verticals have different metrics in play. The most critical pieces would be employee morale, client satisfaction, productivity, quality of output and infrastructure performance” – Mr. Parthasarathy Vallabhajosyulla, Co-founder & Chief Modeling and Innovation Officer, Analytics Quotient.